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My Account Area

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My Account Area

My Account Area: Real-Time Control for Your Auction Clients

My Account Area: Real-Time Control for Your Auction Clients

My Account Area

The Most Comprehensive My Account User Portal In The Business

My Details

Users can update contact information, saved cards, addresses, and more from the intuitive BidHarvest® dashboard. Admin users can apply approval rules or two-factor checks to prevent fraud, protecting your platform, users, and compliance.

My Wishlist  

Users stay organised and never miss a lot. The Wishlist section lets users bookmark lots of interest with one click from the auction catalogue list tor lot detail views. Potential bidders then get alerts when the items are about to go live. This boosts engagement and repeat bidding with zero extra admin. the wuishlists can be configured to expire at the end of an auction, or to remain available in the users My Wishlist section until they wish to delete them. Sold items will alos show the amount sold for and can be configured to show with or without buyers premium.

My Bids

Total transparency on auction activity. Your bidders get a real-time audit of every bid across live, timed, Buy Now, and Make Offer formats with BidHarvest®, all stored in the my account > my bids section of the user portal. Bids are grouped by auction and status, so they know where they’re winning, losing, or outbid, no chasing your team for updates - giving them time to do more profitable work.

My Invoices

Easy payments and clearer records because your auction users can view and manage invoices by status:

  • Unpaid: Pay online via card or open banking.
  • Paid: View itemised breakdowns, VAT, and download PDFs.
  • Shipping or Collection: Integrated collection notes and tracking if needed.

Clarity means fewer late payments, queries, and disputes. Less admin for your team, higher confidence for your buyers.

My Paperwork

BidHarvest® has the complete experience for vendors in the my account section. A complete audit of all of their paperwork online and available 24/7/365. For your vendors the My Account becomes a complete seller dashboard with:

  • Auction contracts
  • Pre-sale/post-sale notifications
  • Vendor statements
  • Payment remittances
  • Re-entry contracts
  • Lot release forms

All auto-generated and filtered by auction, cutting out manual back-and-forth for your auction admin team, driving better margin and giving vendors a reason to keep selling with your auction business.

Marketing Preferences

Intelligent marketing toolset that drives engagement. Your users can customise alerts for categories or keywords. Simply select from your categories or subcategories and type in keywords or phrases to add a personalised marketing preferences record against their account. They can add/edit/delete items from the list at any time, and here is the clever bit, When matching lots go live, your users are sent a personalised notification by email or app alert, building a pre-qualified audience for your auctions at the moment they are published and reducing lost opportunities. This smart marketing tool ships as standard with BidHarvest®.

Fully Branded, Fully Integrated

The My Account area lives inside your branded BidHarvest® site and app. There are no third-party redirects or separate logins or apps. One login works across live, timed, Buy Now, and Make Offer formats on both the web and moible apps at BidHarvest® making life smple for your users.

Why This Matters

BidHarvest® have introduced a truly unified all in one auction software solution designed to grow bidder loyalty, reduce your teams admin overhead, and win new vendor instructions with a feature-rich self-service auction portal that instils confidence and makes you auction business exude professionalism. BidHarvest® gives your clients control and your team more time to focus on growth, driving better profitability for your acution business.

It's The Auction Experience Your Clients Expect

From bid history to buyer statements, preferences to payment links, BidHarvest® givesyour users an intuitive way to transact with your auction business confidently. Fully integrated with your admin workflows, saving your team time, reducing the risk of errors, improving your margins and showing your clients a professional online service increasing confidence in your auction brand.

Want to see the My Account area in action?
Contact a sales account manager or book a live demo today.

Your bidders and vendors expect more than just a bidding interface, they want data transparency, self-service, and control. The BidHarvest® My Account area delivers on this, giving your clients a modern, easy-to-use portal to manage every aspect of their auction activity.

Accessible via your branded BidHarvest® website or mobile app, ‘My Account’ empowers users with real-time access to their auction data, documents, preferences, and payments all under one secure login.

It’s not just user-friendly. It’s auction-winningly smart.

More Information Coming Soon

We’re still working on this content and it’s not quite ready yet — but if you’re interested in this feature, we’d love to hear from you! Please get in touch and we’ll be happy to share more details or keep you updated as soon as it’s available.

Get in touch

Frequently Asked Questions

Can vendors see their paperwork in the back office?
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Yes. One of the key advantages of BidHarvest® is that all of the vendor paperwork is shown to the user in their my account area, including and contracts, pre-sale papers, post sale confirmations and vendor statements, empowering your clients to have all of their auction data in one easy to use destination. They also receive confirmation emails every time a new piece of paperwork is generated against their account.

Can users manage multiple purchases across auctions?
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Absolutely. The BidHarvest® user my account section stores a complete audit of every bid placed by your users. They can see what they won or lost, view the bidding results at a granular auction level, view all of their unpaid and paid invoices, and download and email or print out PDF files for their financial records or insurance purposes.

Is there a mobile app version of My Account?
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Yes. The BidHarvest® mobile app option is available in both Apple iOS and Google Android versions. Our app is fully functional and has all of the features that the web version offers inlcluding push notifications for bidders.

If users make changes to personal details can they be moderated?
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Yes. BidHarvest® offers options to pull user accounts into an approval required state whenever a user makes a change to their personal details such as name, email, address, shipping address, card details etc. This is fully configurable as part of your onboarding process. This ensures that your team can perform any security checks to safeguard your users data.

Can bidders download receipts or tax invoices?
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Yes . The powerful my account feature in BidHarvest® empowers users to easily find and download any financial paperwork, be that invoices or vendor statements as PDF's with the full and necessary statutory tax breakdowns including any margin scheme data.

Can we customise the My Account interface?
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Yes. The BidHarvest® system is designed to allow you to set the colours and logos to match your branding in the my account area, ensuring that your clients see your domain on all URL's and your logo and branding as they navigate the back office nd view any paperwork PDF's.

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Modern Auction Payments
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Fast, secure auction payments with card, open banking, escrow, and built-in KYC/AML checks. Get paid faster, reduce admin, and give bidders an ecommerce experience.

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Smooth Onboarding
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Switching auction software shouldn’t be risky. BidHarvest® gives you zero upfront fees, legacy data transfer, tailored onboarding, training, & SLA-backed support — stress-free & ready to grow.

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The BidHarvest API - UPD
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The BidHarvest® API keeps your auctions connected by syncing lots, users, images, videos, documents, and payments in real time — eliminating double entry, delays, and disconnected systems.

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Flexible Auction Types
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BidHarvest® supports single-lot, marketplace, multi-lot timed, and live webcast auctions — all with real-time streaming, bidder tracking, and full audit trails. Sell fine art, vehicles, or property your way, with total flexibility and control.

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